Steve Cook 1138 Hunters Court • St. Paul, MN 55112-3710 651.483.8300 • E-mail: stevecookresume@comcast.net Seeking opportunities in… Staffing/Recruiting Core Competencies: Integrity…Communications…Flexibility…Goal Setting…Training Reliability…Dispute Resolution…Project Management…Administration…IT expertise Key Strengths • Integrity: Sound character, predisposed to do what is right and virtuous • Communications: Outstanding verbal and written communication skills. • Flexibility: Accustomed to working with a wide range of individuals from varied socio-economic backgrounds. A unique ability to guide others through complicated choices. • Goal Setting: Setting and achieving assigned goals and objectives – tenacious. • Training: An accomplished recruiter, trainer, and motivator. • Reliability: Consistently dependable and acutely aware of the needs of others. • Dispute Resolution: Trained to resolve disputes with a diplomatic flair. • Project Management: Constantly strive to complete projects with uncompromising regard for deadlines, budgets, quality, and changing service needs. Career Highlights IT Recruiting: 03/07 - present KellyIT – Minneapolis, MN Provides companies with information technology professionals. • Contract (short and long term), temp to hire. • Screening prospective employees. • Finding (sourcing for candidates), screening, evaluating, interviewing prospective employees • Negotiate pay with client and also with prospective candidate keeping in mind KellyIT’s profit margin. • Skilled user of technology. Microsoft® Office Suite and more… • Using Boolean operators on major search engine sites • Searching for candidates in job boards • Looking in our own recruitment database for candidates using keywords related to the position requirements • Networking Staffer (Recruiting): 11/02 to 03/07 NannyCam – St. Paul, MN (aka Eagletron – Canada) Manufacture of hardware and software for video security systems. • Both Exempt and Non-Exempt employees • Recruit, hire, train, motivate, and empower staff to greater productivity • Screening prospective employees. • Finding (sourcing for candidates), screening, evaluating, interviewing prospective employees • Direct dispute and problem resolution, benefit/payroll administration, and orientation • Implement, create, monitor staff policies and procedures in a very diverse workforce • Skilled user of technology. Microsoft® Office Suite and more… • Using Boolean operators on major search engine sites • Searching for candidates in job boards • Looking in your own recruitment database for candidates using keywords related to the position requirements • Networking • Effective Communicator. Polished telephone, interpersonal, and writing skills. Energetic, patient, and diplomatic. • Self motivation and a pro-active approach to meeting deadlines; strong time management skills. • Placemate by AST: Used Placemate Software to keep track of associates applications, skills, comments, milestones etc… Special Accomplishments: • Developed an internet based application system. Reduced application process by 75% • Installed online ticket system used to submit questions to tech support and sales, reduced telephone calls 90%. Saves company $$$ (all initial contact now uses ticket system) Training • Trained new employees on products and on how to use software programs • Trained new clients on the hardware features and software. • Prepared training materials. Information Technology Experiences • Senior Programmer/Analyst – FairIsaac – Arden Hills, MN – 07/98 to 11/02 Most senior programmer in a team of 10. IBM Mainframe Computer Programming. NCOA processing. Group1 Mail/Merge, selects and matchbacks for large mail list processes. • Senior Programmer/Analyst – Piper Jaffray – Minneapolis, MN – 03/92 to 07/98 1099 system Team Leader in a team of 4. IBM Mainframe Computer Programming. Reduced the processing time for the 1099 system from 6 programmers working for 9 days down to 2 programmers working for 3-4 days. System was cumbersome, now streamlined and also very thoroughly documented. • US Air Force Veteran - Staff Sergeant (E-5). Law Enforcement Specialist (Security Police) and Computer Operator. Honorable Discharge, good conduct medal, outstanding unit ribbon, had Secret Security Clearance too. Academic Achievements and Computer Skills Associate in Applied Science coursework: Community College of the Air Force Lakewood Community College University of Minnesota Control Data Institute Significant continuing professional education, seminars, conventions, and special training programs: General Management, Human Resource Management, Operations Management, Customer Service, Marketing, Security, and specialized Information Technology. Computer literacy includes word processing, spreadsheet, graphic art software and Microsoft Office Suite. General Internet savvy. A detailed matrix of technical skills can be presented anytime.